02/28/17 Positions Available:

 

BOSCOBEL HOUSE AND GARDENS
Docent/Interpretive Guide
Part-time/ April – December

Docents lead interpretive tours of the house and grounds. Docents must be engaging, factual, and welcoming to people of all ages, backgrounds, ethnicities, and nationalities. A background in teaching and/or an interest in history are helpful.
Docents must master the tour content provided to them in training manuals and supplementary materials, which focus on the museum’s primary interpretive themes:
• The 19th-century history of Boscobel and its 20th-century restoration
• Life and times of States Morris Dyckman and family
• Decorative arts and design in New York, 1790s-1820s
• Hudson Valley history
Docents need to be continually aware of changes in the house, grounds, and/or exhibitions. Docents also must be fluent enough in the facts and flexible enough in their delivery to tailor tours to each group and situation. Docents work independently as well as part of a collegial team.
Docents must be available Wednesdays through Mondays, April through December, for weekday and weekend work during normal operating hours; 9:45 a.m. to 5:00 p.m. They must be available to work a minimum of two days each week including at least three weekend days each month.
Specific duties to be performed:
• Lead 2-3 interactive tours per day, approximately one hour in length, based on Boscobel’s interpretive themes, tailored as much as possible to each group.
• Protect the museum, its collection, and loan objects; monitor visitors at all times, and report any changes in condition of the objects on display.
• Provide interpretation, security, or other services during programs and events such as school visits, receptions, lectures, private rentals, etc.
• Follow emergency procedures and report accidents to senior staff and/or emergency personnel. Submit reports for incidents they witnessed or in which they were involved.
• Monitor the Gallery during times when exhibitions are scheduled.
• Attend docent and staff meetings, which generally take place quarterly throughout the year.
• Other duties as required.
Boscobel is committed to diversifying its audience and workforce. Veterans and candidates of any gender, ethnicity, race, religion, and cultural background are encouraged to apply.
For more information about Boscobel House and Gardens go to www.boscobel.org. Send job inquiries, cover letters and resumes to Diane Gocha, Business Manager, Boscobel House and Gardens at dgocha@boscobel.org

 

BOSCOBEL HOUSE AND GARDENS
Visitor Services Associate
Part-time/ April through December
The Visitor Services Associate is responsible for operating of the Front Desk and Gift Shop. At the front desk, the associate is responsible for greeting guests, answering phone inquiries and selling tickets for mansion tours and grounds passes. In the gift shop, the associate engages with shoppers and assists them with their purchases. The associate is responsible for ringing up sales, stocking items and keeping the shop neat and clean.
For both posts, the associate must have the ability to work independently and use his/her own initiative and judgement in carrying out duties. The Visitor Services Associate must have basic mathematical skills in order to prove the cash receipts at the end of the day to the cash register totals. (S)he must be comfortable with handling cash and the responsibilities that entails. To this end, (s)he must be able to efficiently operate a POS system, calculator, and copy machine.
The Visitor Services Associate must be available Wednesdays through Mondays, April through December, weekdays and weekends during normal operating hours. (Normal hours are 9:45 a.m. to 5:00 p.m. except for the months of June through August when end-of-day is 7:30 p.m.) Associates must be available to work a minimum of two days each week and at least three weekend days per month. Generally, associates are scheduled for 15-20 hours/week.
Specific duties to be performed:
• Greet visitors and customers in a warm and hospitable manner.
• Provide information about Boscobel and other regional attractions.
• Sell tickets and merchandise, entering sales accurately in the Point-of -Sale software.
• Re-stock shop shelves.
• Remind visitors to purchase the appropriate ticket if they have not done so.
• Keep sales desks clean, safe and secure.
• Schedule house tours and inform docent staff as tours are scheduled.
• Answer incoming calls at the desk.
• Clear recorded messages on desk phone, return phone calls, and distribute messages.
• Restock the marketing materials in the Carriage House and in the outside racks.
• All other duties as required.

 

Boscobel is committed to diversifying its audience and workforce. Veterans and candidates of any gender, ethnicity, race, religion, and cultural background are encouraged to apply.
For more information about Boscobel House and Gardens go to www.Boscobel.org. Send job inquiries, cover letters and resumes to Diane Gocha, Business Manager, Boscobel House and Gardens at dgocha@boscobel.org

 

Comments are closed.